BUGZY MILAN SHIPPING POLICY

Last Updated: September 2026

Thank you for shopping with Bugzy Milan. We are committed to providing a smooth, reliable, and premium shopping experience from the moment your order is placed until it arrives at your door.

Please review the following Shipping Policy carefully before placing your order.

Order Processing

Orders are generally processed within 1–3 business days, excluding weekends and U.S. federal holidays.

Some Bugzy Milan products may be produced, customized, printed, embroidered, or prepared specifically after an order is placed. These products may require additional production time before shipment.

Made-to-order or print-on-demand items may require approximately 3–7 business days or longer for production, depending on the product, manufacturer, order volume, and destination.

Processing time is separate from shipping and transit time.

During holidays, promotional events, new product launches, sales, or periods of unusually high order volume, processing times may be longer.

U.S. Shipping

Estimated delivery times within the United States are generally 3–7 business days after shipment, depending on the shipping method, destination, carrier, and fulfillment location.

Some products may ship from different fulfillment facilities. Customers who purchase multiple products in one order may therefore receive their items in separate packages.

Separate shipments do not necessarily mean that any part of your order is missing.

International Shipping

International delivery times vary by country and carrier. International orders may take approximately 7–21 business days or longer after shipment.

Customs processing may cause additional delays that are outside Bugzy Milan’s control.

International customers are responsible for any customs duties, taxes, import fees, brokerage fees, or other charges imposed by their country unless otherwise stated during checkout.

Bugzy Milan is not responsible for delays caused by customs authorities.

Shipping Rates

Shipping charges are calculated during checkout based on factors including destination, product type, package weight, fulfillment location, and selected shipping method.

From time to time, Bugzy Milan may offer free or discounted shipping promotions. Any applicable terms will be displayed at the time of the promotion.

Tracking Information

When tracking is available, customers will receive shipment confirmation and tracking information after their order has been dispatched.

Tracking information may require up to 24–48 hours to update after a shipping label has been created.

Incorrect Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address at checkout.

Please carefully verify your name, street address, apartment or unit number, city, state or province, postal code, country, and telephone number before completing your purchase.

Bugzy Milan is not responsible for packages delayed, returned, misdelivered, or lost because the customer provided an incorrect or incomplete address.

If you notice an address error immediately after placing an order, contact us as soon as possible.

We cannot guarantee that an address can be changed after an order enters production, fulfillment, or shipment.

Returned-to-Sender Packages

If a package is returned to Bugzy Milan or one of our fulfillment partners because of an incorrect address, refusal of delivery, failure to collect the package, or another customer-related delivery issue, the customer may be responsible for additional shipping charges required to resend the package.

Original shipping charges may be non-refundable.

Lost or Stolen Packages

Once a carrier marks a package as delivered, Bugzy Milan cannot guarantee replacement or reimbursement for packages that are subsequently lost or stolen.

Customers should first check with household members, neighbors, building management, mailrooms, and the shipping carrier.

If your package has not arrived and the tracking information indicates an unusual delay, contact Bugzy Milan customer service so we can assist you in reviewing the shipment.

Shipping Delays

Bugzy Milan is not responsible for carrier delays resulting from circumstances beyond our reasonable control, including severe weather, natural disasters, transportation disruptions, customs delays, labor disruptions, public emergencies, incorrect addresses, or carrier operational issues.

We will make reasonable efforts to assist customers when shipping issues occur.